Whistleblower contact details

Reporting suspected compliance violations

freenet is committed to upholding the law. As a result, we expect our employees and business partners to behave in a legally compliant manner and comply with internal guidelines at all times.
You have the opportunity to report any legal violations or non-compliance with our guidelines by freenet employees or business partners either anonymously or by disclosing your identity. These violations may include fraud, bribery, workplace bullying or privacy breaches and in particular risks to human rights or environmental legislation under the German Supply Chain Act (Lieferkettensorgfaltspflichtengesetz).

As a whistleblower, please bear in mind the following:

  1. Enabling us to contact you will help us considerably in clarifying the facts of the situation. You can do this, for example, by sending an email to

    [email protected]

    from a private or company email account, or by calling

    +49 (0)4331-693 230.
  2. Please be as specific as possible. Describe the facts precisely, provide names, locations and dates/times, and attach customer numbers, invoices, dealer numbers or relevant screenshots as file attachments wherever possible.
  3. Do not share your suspicions with anyone else, as we want to work together to prevent any rumours from spreading about individuals or business partners that may later prove to be inaccurate once they can no longer be taken back. It also prevents the perpetrator from being warned of any investigation.

We expect the whistleblower system to be used responsibly. freenet will not tolerate any inappropriate use of the whistleblower system aimed at slandering colleagues or business partners.

The Rules of Procedure for handling reports of potential compliance violations can be found here.

Once again, please bear in mind that anonymous reports often make it much more difficult to investigate potential violations, as we are unable to follow up with any questions. Please provide us with your contact details if you are available to respond to inquiries. We will protect your identity.