freenet AG is aware of its responsibility.

freenet AG sees itself as having a direct responsibility to its employees, customers, and shareholders, as well as to the ecological and social environment at the respective company locations and in the context of society as a whole. The company demonstrates its social commitment, for example, with its mainly location-based donation activities: In 2022, freenet donated a total of 35,000 euros to social institutions. 

freenet AG has been reporting annually on the development of material non-financial aspects as part of the non-financial statement since 2017. Since 2019, reporting has been carried out in accordance with the standards of the Global Reporting Initiative (GRI), (until 2021 exercising the "Core" option and since 2022 reporting "with reference to") and is subject to continuous further development. The non-financial statement is part of the management report in the annual report of freenet AG. In addition to the topics reported there, good corporate management and control (corporate governance) and compliance with law and regulations are of central importance to freenet AG.

freenet AG is committed to applicable law and expects its employees and business partners to behave in a legally compliant manner and to implement internal guidelines, to avoid risks that could cause damage. freenet has also set out this conviction in its Policy statement on the protection of human rights. Through the freenet whistleblower system, employees or business partners can report compliance-relevant misconduct, such as violations of the law or disregard of guidelines and principles of conduct, to freenet AG either anonymously or by disclosing their identity.

Responsibility to our stakeholders

Sustainable and responsible action is part of our corporate culture and the core of our success and its sustainability. Our actions are primarily guided by economic principles, as economic success is a prerequisite for reliable and measurable value creation for all our stakeholders.


Performance-oriented and safe working environment, free of any discrimination


Sustainable customer relationships with high quality service and customer interaction.

Capital market

Transparency and integrity towards investors, analysts and banks

Supply chain

Purchasing guidelines and Supplier Code of Conduct as minimum standards


Legal compliance, ethical principles and compliance management system.

Responsibility for a digital life

For us, enabling a digital lifestyle and supporting dialogue also means taking responsibility for transparent and secure handling of sensitive customer data. Data security and data protection are essential for our business and are our focus areas, due to the high degree of digitalisation in our industry.

Data protection

Informational self-determination and transparency

Data security

Information security guideline and regular audits.

Digital dialog

Communication according to customer needs

Responsibility for the environment

Conserving resources and using energy sparingly are part of ensuring our competitiveness.
For us, the digitalisation of processes is an opportunity to reduce resource and energy consumption, in light of the goal of sustainable reduction of CO2 emissions.


You can find our ESG ratings here.

Energy and      CO2-emissions

Savings from digitalisation and energy audits

Consumption of resources

Digital invoicing, reduction of electronic waste